Help with Sponggy

Support

Before contacting us

Before Sign in with Apple, Sponggy is local-only: keep the app installed because that data cannot be restored on another device. After signing in, if synchronization is temporarily offline, keep the app installed and try the retry action shown in Sponggy; local changes remain on the device until synchronization resumes. For purchase issues, confirm that you are using the same App Store account and use Restore Purchases when that feature becomes available.

Account deletion

Open Settings → Account & data → Delete account. Sponggy asks for confirmation, removes your account and profile, deletes homes with no other active member, and clears account-scoped local state after the server confirms deletion. Content in a home shared with another active member remains with that member.

Email support: [email protected]